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Information Technology Newsletter
November 2006

 

As we reported to you previously, we have decided to send all of our newsletters electronically. Also, we have changed the format to be electronic as well. We hope you will enjoy this new format. Feedback is always welcome...

In this Issue
  • Defanged Attachments
  • Computer Troubleshooting Tips
  • Microsoft Office 2007 Preview
  • Christmas Gift Idea

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    Computer Troubleshooting Tips

    We have come up with a few helpful, cost saving tips for you to use in troubleshooting every day computer issues. Listed below are a few things you can try before calling us:

     

    1. Restart the software – Whether it is Microsoft Word or anything else, if something is going haywire in the software you are working in, just close it and restart it. Many times this will solve your problem.
    2. Restart the computer - This is an excellent solution for a multitude of hardware and software computer issues. When you call us, the first question we would probably ask is, “Have you tried restarting the computer?”.
    3. Check the cords – You would be surprised at how many times the solution to a non-functional printer is simply that it’s unplugged – either from the wall or the computer. This goes for mice, keyboards, speakers, etc.
    4. Place a service call – When all else fails, call in the experts. When placing a service call, try to be as detailed as possible about the problem. Tell us about everything you’ve done to try to fix the problem. Let us know if you have recently changed anything on the computer, such as installing or removing software or files. Also, if your computer freezes or gives you an error message, let us know what you were doing when it happened and let us know what the error message was.
    To place a service call, you can call us at 540.767.7600 or email us at ahiservice@automatedhorizons.net

     


     
    Microsoft Office 2007 Preview
    Check out the new streamlined Microsoft Office user interface in action. This video gives you a detailed look at how this new interface will make it easier to find and use the features you need to get the results you want.

    Click here to see the video


     
    Christmas Gift Idea

    If you're looking for a cool gift for the technology savvy person on your Christmas list, check out this LCD picture frame. Instead of having just one picture, this seemingly normal looking frame actually frames an LCD screen that rotates your pictures. Just plug it in and insert your camera memory card.

    Click here to buy


     
    Defanged Attachments
    For those of you who are frustrated with receiving emails with defanged attachments, here is an easy tip to solve the problem. Just save the attachment, then rename it by deleting the defanged part.

    For example, change testfile.DEFANGED12345-doc to testfile.doc by removing the "DEFANGED12345-" part.

    You will notice that as soon as you do this, the icon will return to what it should be.
    Quick Links...

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    email: ahi@automatedhorizons.net
    phone: 540-767-7600
    web: http://www.automatedhorizons.net